Manual

Running an AFSL: Compliance Manual - AFSL

Last updated: 30 Jan. 2024

An Australian Financial Services (AFS) licence holder is required to have procedures in place to comply with its licence obligations.

  • Do you know what your obligations are?
  • Do you comply?

Our suite of procedures and templates addresses the obligations imposed on AFS licensees under:

  • the Corporations Act 2001
  • the Corporations Regulations 2001
  • ASIC Regulatory Guides (RG)
  • Instruments
  • AFS licence conditions.

Each of the procedures and templates below, once tailored to your business, forms part of a body of documentation that can help demonstrate to ASIC that you will, and do, meet your obligations under your AFS licence.

The following is a list of core obligations addressed in the manual:

  • Compliance
  • Adequate Resources
  • Appointments and Terminations
  • Complaints
  • Conflicts of Interest
  • Design and Distribution
  • Handling Client Money
  • Monitoring and Supervision
  • Outsourcing
  • Promotional Material, Marketing and Anti-Hawking
  • Reporting Obligations
  • Risk Management
  • Training

This Compliance Manual has been prepared for licensees that service retail and wholesale clients. To download our Compliance Manual for wholesale clients only, see our Running an AFSL Compliance Manual - Wholesale.

Included documents

Document Version Type Date
AFSL Compliance Policies - AFSL - Compilation 30 Jan. 2024
Running an AFSL – Tools - AFSL - Compilation 30 Jan. 2024
Appointing a Representative Checklist (Financial Adviser) - AFSL 2.0 Tool 10 Feb. 2022
Appointing a Representative Checklist (Non Financial Adviser) - AFSL 2.0 Tool 1 Oct. 2021
Breaches and Incidents Register - AFSL 7.0 Register 1 Dec. 2023
Complaints Register - AFSL 3.0 Register 9 Dec. 2022
Guide to IDR Reporting - AFSL 2.0 Guide 14 Nov. 2023
Conflicts of Interest Register - AFSL 2.0 Register 14 Dec. 2022
CPD Plan and Register (Excel Version) - AFSL 7.0 Register 9 May 2023
CPD Plan and Register (Word Version) - AFSL 3.0 Register 9 May 2023
General Advice Review Template - AFSL 2.0 Tool 8 Sept. 2022
Logbook Hours - AFSL 1.0 Tool 15 June 2022
Monitoring and Supervision Register - AFSL 2.0 Register 13 Nov. 2020
Offboarding a Representative Checklist - AFSL 1.0 Tool 27 April 2023
Personal Advice File Review Template - AFSL 2.0 Tool 8 Sept. 2022
Provisional Relevant Provider Professional Year Plan Template - AFSL 2.0 Tool 15 June 2022
Quick Guide - What Tool to Use When - AFSL 1.0 Guide 16 June 2023
Representative Register - AFSL 1.0 Register 1 Jan. 2018
Representative Review Template - AFSL 2.0 Tool 8 Sept. 2022
Risk Register - AFSL 2.1 Register 7 July 2023
Soft Dollar Register - AFSL 2.0 Register 15 June 2023
Target Market Determination - Payments - NCP Facilities - Forward Foreign Exchange Contracts - AFSL 2.0 Tool 7 Oct. 2021
Target Market Determination - Payments - NCP Facilities - Spot Foreign Exchange Contracts - AFSL 2.0 Tool 7 Oct. 2021
Target Market Determination - CFD Provider - AFSL 3.0 Tool 19 Oct. 2023
Target Market Determination Checklist - Product Issuer - AFSL 1.0 Tool 19 Oct. 2023