The ins and outs of handling an AFCA complaint

16 Oct. 2024

Topical Webinars

Rachel Erlich
Special Counsel
The ins and outs of handling an AFCA complaint

In this 2nd instalment of our two-part webinar series on complaints, we delve into the world of AFCA.

If you do find yourself faced with an AFCA complaint, this webinar will help you understand how best to proceed and respond.

What's covered

  • What is AFCA?
  • What is a complaint?
  • AFCA’s jurisdiction
  • The AFCA process
  • How AFCA makes decisions
  • Tips for navigating the process

Non-Subscriber Price

Price: $125

GST: $12.50

$137.50 inc GST

CPD Details

1.0 hours

Categories:

  • Regulatory Compliance and Consumer Protection

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