Outsourcing

Outsourcing - ACL

Version 3.0 - Last updated: 17 Nov. 2023

This bundle is designed to assist credit licensees to develop a policy for engaging with outsourced service providers.  It includes guidance on the initial engagement and ongoing monitoring of outsourced service providers, and is drafted to align with the requirements of ASIC’s RG 205 (Credit licensing: General conduct obligations) and APRA’s Prudential Standard CPS 231 (Outsourcing).

Included documents

Document Version Type Date
Outsourcing Policy - ACL 3.0 Policy 17 Nov. 2023
Engagement Checklist for Outsourced Providers - ACL 3.0 Tool 17 Nov. 2023
Letter to Existing Service Provider - ACL 2.0 Tool 13 Oct. 2021
List of Existing Service Providers - ACL 2.0 Tool 13 Oct. 2021
Service Provider Review Checklist - ACL 2.0 Tool 13 Oct. 2021