Monitoring and Supervision
Monitoring and Supervision - ACL
Version 2.1 -
Last updated: 17 Nov. 2023
This bundle provides guidance for credit licensees on how to implement a monitoring and supervision process that ensures compliance with the financial services laws and regulations. It has been drafted to comply with section 47 of the National Consumer Credit Protection Act 2009, as well as ASIC’s RG 205 (Credit licensing: General conduct obligations), RG 206 (Credit licensing: Responsible lending conduct), RG 271 (Internal dispute resolution), RG 273 (Mortgage brokers: Best interests duty), and RG 277 (Consumer Remediation).
Included documents
| Document | Version | Type | Date |
|---|---|---|---|
| Consumer Remediation Policy - ACL | 2.0 | Policy | 20 Dec. 2022 |
| Monitoring and Supervising Representatives Policy - ACL | 2.1 | Policy | 17 Nov. 2023 |
| Monitoring and Supervision Register - ACL | 2.0 | Register | 20 Dec. 2022 |
| Consumer Remediation Plan Template - ACL | 2.0 | Tool | 20 Dec. 2022 |
| Credit Assessment File Review Template - ACL | 2.0 | Tool | 20 Dec. 2022 |
| Representative Review Template - ACL | 2.0 | Tool | 20 Dec. 2022 |
| Monitoring and Supervision Checklist Template - ACL | 2.0 | Tool | 20 Dec. 2022 |
| Withdrawal of Authoriser Consent - ACL | 1.0 | Tool | 20 Dec. 2022 |
| Revocation Form - Credit Representative - ACL | 1.0 | Tool | 20 Dec. 2022 |
| Revocation Form - Employee - ACL | 1.0 | Tool | 20 Dec. 2022 |
| Checklist for Monitoring a Corporate Credit Representative - ACL | 1.0 | Tool | 20 Dec. 2022 |
| Quick Guide - What Tool to Use When - ACL | 1.0 | Guide | 5 Jan. 2023 |