Best Interests Duty (Mortgage Brokers) - ACL

The Best Interests Duty Policy sets out who the best interests duty applies to and the licensee’s expectations of mortgage brokers.  The policy provides guidance on the record keeping obligations, and steps to take to assist mortgage brokers to comply with their requirements under the best interests duty.  The policy also provides guidance on meeting the requirements under the conflicts priority rule, with tips and examples to assist with identifying and managing conflicts.