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Complaints Complaints - AFSL
Last updated - 6 June 2025
Document Version Type Date
Dispute Resolution Policy - AFSL 4.3 Policy 6 June 2025
Complaints Register - AFSL 3.0 Register 9 Dec. 2022
Public Complaints Policy - AFSL 2.0 Tool 22 Oct. 2021
IDR Delay Notification Template - AFSL 1.0 Tool 7 Aug. 2024
IDR Response Template - AFSL 1.0 Tool 14 Nov. 2023
Guide to IDR Reporting - AFSL 2.0 Guide 14 Nov. 2023